AR Incomplete Transactions
Description:
Detail incomplete transaction report
Parameters
Operating Unit, Transaction Class, Transaction Type, Category, Created By, Period, Inv. Date From, Inv. Date To, Customer Name, Account Number, Transaction Number
Used tables
ra_customer_trx_all, ar_cons_inv_trx_all, ar_cons_inv_all, ra_customer_trx_lines_all, hr_all_organization_units_vl, oe_sys_parameters_all, ra_batch_sources_all, ra_cust_trx_types_all, ra_terms_vl, hz_cust_accounts, hz_parties, hz_cust_site_uses_all, hz_cust_acct_sites_all, hz_party_sites, jtf_rs_salesreps, jtf_rs_resource_extns_tl, ar_receipt_methods
Categories
Dependencies
If you would like to try one of these Oracle EBS SQLs without having Blitz Report installed, note that some of the reports require functions from utility package xxen_util.
Example Report
AR Incomplete Transactions 24-Jul-2017 144216.xlsx
Report SQL
www.enginatics.com/reports/ar-incomplete-transactions/
Blitz Report™ import options
AR_Incomplete_Transactions.xml
AR Incomplete Transactions - Case Study & Technical Analysis
Executive Summary
The AR Incomplete Transactions report is a critical month-end closing tool for the Accounts Receivable department. It identifies all transactions (Invoices, Credit Memos, Debit Memos) that have been entered into the system but have not yet been finalized (completed). Because incomplete transactions do not generate accounting entries and cannot be sent to customers, identifying and resolving them is essential for accurate revenue recognition and financial reporting.
Business Challenge
In Oracle Receivables, a transaction must be set to “Complete” status to become a legal document and impact the General Ledger. Transactions often remain incomplete due to:
- User Error: Staff simply forgetting to click the “Complete” button after data entry.
- System Validation: Errors such as missing exchange rates, invalid tax codes, or AutoAccounting failures preventing completion.
- Drafting: Invoices being prepared in stages but not finalized.
Leaving these transactions incomplete at period-end results in:
- Understated Revenue: Sales are not recorded in the GL.
- Billing Delays: Invoices are not printed or emailed to customers, delaying payment.
- Audit Gaps: Discrepancies between sales reports and financial statements.
Solution
The AR Incomplete Transactions report provides a detailed list of all non-finalized items, enabling the AR team to:
- Proactive Cleanup: Identify “stuck” invoices well before the period close deadline.
- Error Resolution: Pinpoint transactions that require technical or data fixes (e.g., fixing a tax rule).
- User Training: Identify users who frequently leave transactions incomplete (“Created By” parameter).
Technical Architecture
The report focuses on the status flag within the primary transaction table.
Key Tables & Joins
- Transaction Header:
RA_CUSTOMER_TRX_ALLis the main table. The critical filter isCOMPLETE_FLAG = 'N'. - Transaction Lines:
RA_CUSTOMER_TRX_LINES_ALLprovides line-level details (items, quantities) to help identify the nature of the invoice. - Customer Data:
HZ_PARTIESandHZ_CUST_ACCOUNTSlink the transaction to the customer. - Sales Rep:
JTF_RS_SALESREPSidentifies the salesperson associated with the deal. - Batch Sources:
RA_BATCH_SOURCES_ALLhelps distinguish between manual invoices and those imported via AutoInvoice.
Logic
- Selection: Selects all records from
RA_CUSTOMER_TRX_ALLwhere the completion flag is set to ‘N’. - Filtering: Applies user parameters for Date Range, Transaction Type, and Creator.
- Exclusion: Typically excludes voided transactions if applicable, though “Incomplete” usually implies active drafts.
Parameters
- Operating Unit: Filters by business unit.
- Period: Selects the accounting period (e.g., ‘SEP-23’) to check for unposted items.
- Created By: Useful for managers to follow up with specific team members.
- Transaction Class: Filters by type (e.g., ‘Invoice’, ‘Credit Memo’, ‘Guarantee’).
- Customer Name: Checks for incomplete items for a specific client.
FAQ
Q: Why does a transaction remain incomplete? A: Common reasons include: * AutoAccounting Error: The system cannot determine the GL accounts (Revenue, Receivable, etc.). * Tax Error: The tax engine cannot calculate tax due to missing geography or rules. * Period Status: The GL period might be closed or not open for the transaction date.
Q: Do incomplete transactions affect the GL? A: No. Incomplete transactions do not have distributions created and are not transferred to the General Ledger. They are effectively “drafts.”
Q: Can I delete an incomplete transaction? A: Yes, if the transaction has not been posted or printed, it can typically be deleted. This report helps identify candidates for deletion (e.g., duplicate drafts).
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